Privacy Policy
Our commitment to Privacy
We are committed to protect Privacy rights of individuals whose personal information is provided to us. To affirm our commitment to protect Privacy as well as personal data, we provide this notice explaining our Information Security practices and Policies we follow in collection, storage and use of personal data including sensitive personal data as received from providers/users/you under lawful contracts or from persons directly. We ensure all our employees comply with our Privacy and Security policies. Udupi has established its policies, standards and procedures. We created this Privacy Policy to demonstrate our commitment to the protection of providers’/users’ privacy and personal information. Providers/Users use of and access to the Services is subject to this Privacy Policy.
By confirming that you are bound by this privacy policy (by the means provided on this website or app), by using the services or by otherwise giving us your information, you agree to the practices and policies outlined in this privacy policy and you hereby consent to our collection, use, process and sharing of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity, you represent that you are authorised by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.
Collection and Processing of Personal Information
Personal information including sensitive personal data may be received, processed or stored by Udupi only under valid contracts entered into with providers/users.
The types of personal information received by Udupi may include the following but not limited to: names, addresses of natural persons, as well as sensitive personal data such as demographic data like gender, date of birth etc, password, financial information like Bank account or credit card or debit card or other payment instrument details, medical records and biometric information etc.
Accessing or correcting your personal information: At any time, the provider can request regarding their own personal information maintained at Udupi for various purposes as listed below but not limited to:
General information
Update of personal information
Deletion of personal information
Udupi will respond to such requests as soon as possible after confirming the authenticity of the requestor and the request.
How to Contact Us
Should you as an information provider have any grievances on the data collected, processed or stored by Udupi, you may reach out to the Grievance Officer with questions or concerns about these Privacy policies as follows:
• E-Mail: office.tmaph@manipal.edu
• Postal address: Court Rd, Udupi – 576101. Karnataka
Information Collection and Use
All the information provided to us by a Provider/User, including sensitive personal information, is voluntary. Personal Information that we Collect Online “Personal Information” means personally identifiable information such as information you provide, or that others provide to us on your behalf, via forms, surveys, applications or other online fields including but not limited to name, postal or email addresses, telephone, fax or mobile numbers.
How We Use Personal Information
You understand that Dr. TMA Pai Hospital, Udupi, either itself or with its Partners, may use certain information of yours, which has been designated as ‘sensitive personal data or information’. We may use Personal Information to:
Respond to your inquiries and fulfill your requests;
Send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information;
Send you marketing communications that we believe may be of interest to you;
Personalize your experience on the Site;
Allow you to participate in surveys, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose Personal Information;
Analyze data for our business purposes, such as audits, medical records, enhancing the Site, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns; Analyzing software usage patterns for improving product design and utility or;
For commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes
Control risk, to comply with laws and regulations and to comply with other legal process and law enforcement requirements.
For sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to our Partners..
Provider hereby consents to such use of such information by Dr. TMA Pai Hospital, Udupi and its Partner.Other Information We Collect Online
“Other Information” is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as:
Browser information Online Privacy Policy
Information collected through cookies, pixel tags and other technologies
Demographic information and other information provided by you such as your date of birth;
Aggregated and De-identified Data
How We Protect Your Personal Information
To protect your personal information from unauthorized access and use, we use security measures that comply with Indian law. These measures include computer safeguards, Data and Database Encrypting, and secured files and buildings.
How We Collect and Use Other Information
We and our third-party service providers/users, if any, may record, collect and use Other Information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version and Internet browser type and version. We use this information to ensure that the Site functions properly and for security purposes.
Use of cookies: Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited and language preferences. We use the information for security purposes, to facilitate navigation, to display information more effectively and to personalize your experience while visiting the Site. We also gather statistical information about the usage of the Site in order to continually improve the design and functionality, to understand how people use the Site and to assist us with resolving questions regarding the Site.
You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site.
Use of an analytics and optimization service that tracks and analyzes activity on the Site. We use the information for security purposes, to facilitate navigation, to display information more effectively, to continually improve the design and functionality and to understand how people use the Site.
Use of pixel tags, web beacons, clear GIFs or other technologies: These may be used in connection with some Site pages and HTML-formatted email messages to measure the effectiveness of our communications, the success of our marketing campaigns, compile statistics about usage and response rates and to assist us in resolving customers’ questions regarding use of the Site.
IP Address:
Your IP Address is a number that is automatically assigned to the device that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems and administering the Site.
Aggregated and De-identified Data: “Aggregated and De-identified Data” is data we may create or compile from various sources, including mouse clicks and movements, scrolling activity and text you type into the Site. This information is used for business purposes, which may include offering products or services, research, marketing or analyzing market trends and other purposes consistent with applicable laws.